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OUR PROCESS TO SUCCESS
How important is it to you to ensure a successful result?
HIGHLY IMPORTANT!!
We use a proven formula for every phone call that we make representing
your company, our process consists of:
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Introduction -
Firstly we start by telling your prospect who you are and
we give a small amount of information to let them know why
we are calling and what product benefits we bring to the table.
We then explain that we are looking to ascertain what they
are doing and how they are doing it and what they are looking
to achieve with their business.
Probing Exercise -
Known questions that will get you a good open answer are
Who, What, Why, Where, When and How, we use these questions
to establish exactly how your product will benefit your prospect
and how to pitch your product accordingly so that it hits
the right notes with the prospect. This gives us an overall
understanding of the prospects business and enables us to
ensure that when we pitch we guarantee to hit the hot buttons
right on the spot that is needed to get the interest and inevitably
the sale.
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Shhh! Telesales tips
that we shouldn't really tell you!
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The Pitch
One of the most important parts of the call at this stage, we need
to make sure that we have the right product content for the prospect
to ensure that we can hit those buttons. At this stage we will speak
with the prospect about the benefits of the product/service that
you provide. We need to make sure that when pitching the product
we talk about all of the content from the probing exercise. EG -
We need something that will give us ease of use
That is fine sir as I said we offer
..
Then we make sure that we have done the job right by asking the
Killer Question
Subject to cost would A N OTHER COMPANY be the kind of company
that you would like to do business with.
This is an overview of our process for selling a product.

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