Telesales telemarketing : tips we use when approaching clients.

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OUR PROCESS TO SUCCESS

How important is it to you to ensure a successful result? – HIGHLY IMPORTANT!!

We use a proven formula for every phone call that we make representing your company, our process consists of:

Introduction -

Firstly we start by telling your prospect who you are and we give a small amount of information to let them know why we are calling and what product benefits we bring to the table. We then explain that we are looking to ascertain what they are doing and how they are doing it and what they are looking to achieve with their business.

Probing Exercise -

Known questions that will get you a good open answer are Who, What, Why, Where, When and How, we use these questions to establish exactly how your product will benefit your prospect and how to pitch your product accordingly so that it hits the right notes with the prospect. This gives us an overall understanding of the prospects business and enables us to ensure that when we pitch we guarantee to hit the hot buttons right on the spot that is needed to get the interest and inevitably the sale.

 


Shhh! Telesales tips we shouldn't really tell you!
Shhh! Telesales tips
that we shouldn't really tell you! 

The Pitch –

One of the most important parts of the call at this stage, we need to make sure that we have the right product content for the prospect to ensure that we can hit those buttons. At this stage we will speak with the prospect about the benefits of the product/service that you provide. We need to make sure that when pitching the product we talk about all of the content from the probing exercise. EG - ‘’We need something that will give us ease of use’’ “That is fine sir as I said we offer……..”

Then we make sure that we have done the job right by asking the –

Killer Question –

Subject to cost would A N OTHER COMPANY be the kind of company that you would like to do business with.

This is an overview of our process for selling a product.

 


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